Privacy Policy
Last updated: 11/05/2026
1. Who we are
This website is operated by Hoo.
For any privacy questions, you can contact us at: hello@hooyouknow.co.uk
2. What information we collect
When you join the waitlist, we may collect:
• your name
• your email address
• any information you choose to submit through our forms
• basic website usage data, such as page views, device type and traffic source, where analytics tools are used
3. How we use your information
We use your information to:
• add you to the Hoo waitlist
• send you updates about Hoo, including launch updates, early access opportunities and product news
• understand interest in Hoo and improve our website, product and launch activity
• monitor website performance and understand where sign-ups are coming from
We will not sell your personal information.
4. Marketing and waitlist updates
By joining the waitlist, you agree to receive email updates from Hoo about the product, launch and early access.
You can unsubscribe from these emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Cookies and analytics
We may use cookies and analytics tools, such as Google Analytics, to understand how people use our website and what channels are driving waitlist sign-ups.
Where required, we will ask for your consent before using non-essential cookies or analytics tracking. You can choose to accept or reject cookies through our cookie banner.
6. Who we share your information with
We may share your information with trusted service providers who help us run the website, manage the waitlist, send emails or understand website performance.
These providers only process your information for the purposes we set and are not allowed to use it for their own marketing.
7. How long we keep your information
We will keep your waitlist information for as long as needed to manage the Hoo waitlist, launch the product and send relevant updates.
You can ask us to remove your details at any time.
8. Your rights
You have rights over your personal information, including the right to:
• access the personal information we hold about you
• ask us to correct inaccurate information
• ask us to delete your information
• object to or restrict certain uses of your information
• withdraw consent where we rely on consent
To exercise your rights, contact us at: hello@hooyouknow.co.uk
You also have the right to complain to the UK Information Commissioner’s Office if you’re unhappy with how we handle your information.
9. Changes to this policy
We may update this Privacy Policy from time to time as Hoo develops. Any updates will be posted on this page.